PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING LIMITATIONS ON LIABILITY AND A DISCLAIMER OF WARRANTIES.

1. Overview

The following terms are a legal agreement between you and PulseSpark.ai LLC ("PulseSpark AI," "we," "us," or "our"). Your use of www.pulsesparkai.com (the "Site") and the services made available on or through the Site ("Services") is subject to these Terms of Service (these "Terms"). By using the Site and any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations.

PulseSpark AI may, without prior notice to you, revise these Terms and any other information contained on the Site. When we do, we will revise the "Last updated" date above. It is your responsibility to review these Terms periodically. The then-current version of these Terms will supersede all earlier versions. Your continued use of our Site or Services after such changes have been published constitutes your acceptance of the revised Terms.

2. Description of Services

PulseSpark AI provides AI consulting, Answer Engine Optimization (AEO), search engine optimization (SEO), corporate AI training, web development, and custom AI solution development services. The Site provides information about our services, allows you to submit inquiries, and facilitates communication with our team.

Specific service terms, deliverables, timelines, pricing, and payment terms for consulting engagements are outlined in separate service agreements, statements of work, or proposals ("Service Agreements") executed between PulseSpark AI and the client. In the event of a conflict between these Terms and a Service Agreement, the Service Agreement shall control with respect to the applicable engagement.

3. Use of the Site

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable license to access and use the Site for informational purposes and to submit inquiries about our Services. Your right to use the Site is limited by all terms and conditions set forth in these Terms.

Restrictions

You must comply with all applicable laws when using the Site. You will not:

Use the Site in any way that violates applicable local, state, national, or international laws or regulations
Attempt to gain unauthorized access to any part of the Site, its servers, or any connected systems
Use automated tools (such as bots, scrapers, spiders, or crawlers) to access, extract, or index data from the Site without our express written permission
Submit false, misleading, or fraudulent information through our contact forms or any other submission mechanism
Interfere with or disrupt the integrity, performance, or availability of the Site or its underlying infrastructure
Upload, post, or otherwise transmit any material that contains software viruses, malicious code, or any other files designed to interrupt, destroy, or limit the functionality of any computer software or hardware
Reproduce, modify, distribute, sell, license, reverse engineer, or create derivative works from the Site or its content, except as expressly authorized in writing by PulseSpark AI
Frame, mirror, or otherwise incorporate any portion of the Site into any other website without our prior written consent

4. Intellectual Property

Our Content

All content on the Site — including but not limited to text, graphics, logos, icons, images, design, layout, visual interfaces, code, software, and documentation — is the property of PulseSpark.ai LLC and is protected by copyright, trademark, trade dress, and other intellectual property laws. Except for the limited license granted in Section 3, we do not grant any express or implied rights to you, and all rights in and to the Site and its content are retained by PulseSpark AI.

Our Methodologies and Tools

PulseSpark AI's consulting methodologies, AI frameworks, proprietary processes, analytical tools, templates, and training curricula remain the exclusive intellectual property of PulseSpark AI unless explicitly transferred in a signed written agreement. Clients receive a license to use deliverables as specified in the applicable Service Agreement.

Client Work Product

Ownership of custom deliverables (such as AI solutions, automations, reports, or applications) created specifically for a client during a consulting engagement will be governed by the applicable Service Agreement. Unless otherwise agreed in writing, PulseSpark AI retains ownership of all pre-existing intellectual property, generalized methodologies, and reusable frameworks, even when incorporated into client deliverables.

5. Paid Services

Consulting engagements, training programs, and other paid services are governed by separate Service Agreements. The information on the Site, including pricing ranges, service descriptions, and package details, is for informational purposes only and does not constitute a binding offer or contract. Final pricing, scope, deliverables, and payment terms will be agreed upon in writing before any work begins.

All information provided by you to PulseSpark AI in connection with a purchase or transaction must be accurate, complete, and current. You agree to pay all charges associated with services you have agreed to purchase at the prices in effect when such charges are incurred, including any applicable taxes.

Fees that have been paid for completed milestones or delivered work are non-refundable unless otherwise specified in the applicable Service Agreement. Cancellation terms and refund policies, if any, are set forth in the applicable Service Agreement.

6. Contact Form Submissions

When you submit information through our contact form, AI assessment request form, or any other submission mechanism on the Site, you confirm that the information provided is accurate and that you consent to being contacted by PulseSpark AI regarding your inquiry via email, phone, or other communication methods. We will handle your data in accordance with our Privacy Policy.

7. Confidentiality

During the course of a consulting engagement, both parties may share confidential information. PulseSpark AI will treat all client-provided information as confidential and will not disclose it to third parties without the client's consent, except as required by law or as necessary to perform the agreed-upon services. Specific confidentiality obligations are governed by the applicable Service Agreement or a separate Non-Disclosure Agreement (NDA) if executed.

Information submitted through the Site's contact forms is treated as a business inquiry and is not considered confidential unless a separate confidentiality agreement is in place.

8. Feedback

If you provide feedback, suggestions, ideas, or recommendations about our Site, Services, or business ("Feedback"), you agree that we may use such Feedback in any way, including in future enhancements and modifications to our Services, without any obligation to provide attribution or compensation to you. You hereby grant to PulseSpark AI a perpetual, worldwide, fully transferable, sublicensable, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner and for any purpose.

9. AI-Generated Content and Output Disclaimer

PulseSpark AI provides services that involve the use of artificial intelligence technologies, including but not limited to large language models, machine learning systems, natural language processing tools, and automated content generation. By engaging our Services, you acknowledge and agree to the following:

No guarantee of accuracy. AI-generated content, recommendations, analyses, and outputs may contain errors, inaccuracies, omissions, or "hallucinations" (plausible-sounding but factually incorrect information). PulseSpark AI makes reasonable efforts to review and validate AI-assisted outputs, but does not warrant that any AI-generated content is error-free, complete, or suitable for any particular purpose.
Human oversight required. All AI-generated deliverables are intended to be reviewed, validated, and approved by qualified human personnel before being relied upon for business decisions, published publicly, or used in any context where accuracy is critical (including but not limited to legal, medical, financial, or regulatory contexts).
Client responsibility for deployment. If PulseSpark AI builds, configures, or deploys AI tools, chatbots, automations, or AI-powered systems for your business, you are responsible for monitoring the outputs of those systems after delivery, ensuring ongoing accuracy, and implementing appropriate safeguards. PulseSpark AI is not liable for any damages, losses, or claims arising from AI-generated outputs after the deliverable has been accepted and deployed by the client.
Third-party AI platforms. Our Services may utilize third-party AI platforms and APIs. PulseSpark AI does not control the underlying models, training data, or behavior of these third-party systems and is not responsible for changes, outages, or errors introduced by third-party AI providers.
No liability for AI decisions. PulseSpark AI shall not be liable for any business decisions made, actions taken, or losses incurred based on AI-generated content, recommendations, or automated outputs, whether produced during the engagement or by systems delivered to the client.

10. Subcontractors

PulseSpark AI may engage qualified subcontractors, freelancers, or independent contractors to assist in the performance of Services. When subcontractors are engaged, PulseSpark AI remains responsible for the quality and timeliness of deliverables and ensures that all subcontractors are bound by confidentiality obligations at least as protective as those set forth in these Terms and any applicable Service Agreement.

PulseSpark AI will not disclose client confidential information to subcontractors except to the extent necessary to perform the agreed-upon Services. Upon client request, PulseSpark AI will disclose whether subcontractors are being used on a particular engagement.

11. No Guarantees of Results

While we strive to deliver measurable, meaningful results, PulseSpark AI cannot and does not guarantee specific outcomes from our consulting, SEO, AEO, AI implementation, training, or any other services. Search engine rankings, AI engine citations, website traffic, lead generation, revenue increases, and other business results depend on many factors outside our control, including but not limited to market conditions, competitor actions, algorithm changes, and client implementation of our recommendations.

We commit to providing professional, best-practice guidance and implementation based on our expertise and industry knowledge. Any projections, estimates, or forecasts provided are based on our professional judgment and should not be interpreted as guarantees of performance.

12. Disclaimer of Warranties

YOUR USE OF THE SITE, SERVICES, AND ALL CONTENT IS AT YOUR SOLE RISK. THE SITE, SERVICES, AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PULSESPARK AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THE SITE OR ANY CONTENT, AND YOU RELY ON THE SITE AND ITS CONTENT AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. SOME STATES MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PULSESPARK.AI LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:

Your use of or inability to use the Site or Services
Any unauthorized access to or use of our servers or any personal information stored therein
Any interruption or cessation of transmission to or from the Site
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party
Any errors or omissions in any content on the Site
Any actions taken or not taken based on information provided through our consulting services

UNDER NO CIRCUMSTANCES WILL THE TOTAL LIABILITY OF PULSESPARK AI ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE AND SERVICES, REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON CONTRACT, TORT, OR OTHERWISE, EXCEED THE AMOUNTS, IF ANY, THAT YOU HAVE PAID TO PULSESPARK AI FOR SERVICES IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM OR ACTION. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

14. Indemnification

You will indemnify and hold harmless PulseSpark.ai LLC, its officers, directors, employees, agents, and assigns from any costs, damages, expenses, and liability (including reasonable attorneys' fees) caused by your use of the Site or Services, your violation of these Terms, or your violation of any rights of a third party through your use of the Site or Services.

15. Third-Party Links and Content

The Site may display or contain links to third-party websites, products, services, or content. Any opinions, advice, or information expressed by third parties are those of the respective authors and not of PulseSpark AI. We do not control third-party content and do not guarantee its accuracy, integrity, or quality. We are not responsible for the performance of, and we do not endorse, any third-party websites, products, or services. Your use of third-party websites is at your own risk, and we encourage you to review their terms and privacy policies.

16. Termination

We reserve the right, in our sole discretion, to restrict, suspend, or terminate your access to the Site or Services at any time, for any reason or for no reason, with or without prior notice, and without liability. Reasons for termination may include, but are not limited to, violation of these Terms, suspected fraudulent or abusive activity, or requests by law enforcement.

Termination of consulting engagements is governed by the applicable Service Agreement. Upon termination of your access to the Site for any reason, you continue to be bound by these Terms with respect to your prior use of the Site.

17. Governing Law, Arbitration, and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.

Mandatory Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

You and PulseSpark AI agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services — including the determination of the scope or applicability of this agreement to arbitrate — shall be resolved by binding arbitration, rather than in court, except that either party may seek equitable relief in court for infringement or misuse of intellectual property rights.

Arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator, and shall take place in Allegheny County, Pennsylvania, or at a mutually agreed location (including by video conference). The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Each party shall bear its own costs and attorneys' fees in connection with the arbitration, unless the arbitrator determines that a party's claims or defenses were frivolous, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.

Class Action Waiver

YOU AND PULSESPARK AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

Small Claims Exception

Notwithstanding the above, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction.

Opt-Out Right

You may opt out of this arbitration provision by sending written notice to PulseSpark AI at hello@pulsespark.ai within thirty (30) days of first accepting these Terms. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of the arbitration clause. If you opt out, the exclusive jurisdiction and venue for any claims shall lie in the state and federal courts located in Allegheny County, Pennsylvania.

Severability

Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. In the event that a court of competent jurisdiction finds any provision of these Terms to be illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

18. Copyright Policy

If you believe that your work has been used on the Site in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please notify us at the contact information below. Provide all of the following in writing: (1) identification of the copyrighted work you claim has been infringed; (2) identification of the material on the Site that you claim is infringing, with enough detail for us to locate it; (3) a statement that you have a good faith belief that the use is not authorized; (4) a statement under penalty of perjury that the notification is accurate and that you are the copyright owner or authorized to act on behalf of the owner; (5) your contact information; and (6) your physical or electronic signature.

19. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be reflected by updating the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the new Terms. For material changes, we will make reasonable efforts to provide notice.

20. Contact Us

If you have any questions about these Terms or the Site, please contact us:

PulseSpark.ai LLC
6425 Living Place, Suite 200
Pittsburgh, PA 15206
Email: hello@pulsespark.ai
Web: www.pulsesparkai.com/contact

Effective Date: February 15, 2026